Residential Block Management Testimonials

Casserly Property Management pride themselves on providing an outstanding professional service in residential property management throughout the North West.

Below are just a few of our Testimonials from our happy clients:-


 “We appointed Casserly Property Management to take over the management of The Boatyard in March 2016. Their efficient and professional approach to running the estate was immediately visible. We have now appointed them to manage three further sites as their technical knowledge of leases and financial management is excellent and the benefits they provide to the management company and residents is commendable.”

Robert Horvath, Director, Bardsley

“Casserly Property Management took full control of The Boatyard development back in March 2016.  It is fair to say that the development was in a mess.  Debtor controls were non-existent, invoices were being sent incorrectly and basic hygiene standards across the development were very poor to say the least.  Paul and the team at Casserly set about swiftly resolving every detail of what was a complex set of issues for the development.  The team’s dedication, commitment and dogmatic persistence has been evident from day one and I could not recommend Casserly PM more favourably”

Andrew Niedzwieck, Director, The Boatyard

"As resident Leaseholders and Directors of a Management Company in respect of a block of flats in central Manchester, we are very happy to recommend Casserly Property Management as residential property management agents. When we came across Paul Casserly, after reading an article in the magazine of the Association of Residential Management Agents (ARMA), the professional body of which Paul is a member, we thought he spoke with refreshing honesty and common sense.  We had suffered nearly nine years of the misery of mismanagement in our small residential block in central Manchester, having got rid of one company after two years, only to find the successor was even worse. After meeting and appointing Paul Casserly to run our block of flats, the transformation has been astounding. He has been meticulous, available, transparent and honest. He is saving us substantial amounts of money in service charges, including refunds from previous years, and yet our level of service has increased beyond all recognition.  Paul told us that his family had expanded from property development into property management because it had become apparent that leaseholders of flat developments were struggling to find any decent management agencies in Greater Manchester. We can well believe it! We have come to the conclusion that good Management Agents are rare gems .... and Paul Casserly is certainly one of them. We would highly recommend him and his company."

Marika & Hamish McGregor, Directors – 37 Cross Street, Manchester
"Once again I would like to thank you for all the improvements Casserly PM have been absolutely pivotal in implementing here. It's been great to work with all your staff who have all shown an incredible level of professionalism and efficiency from day one" 
J Kershaw, Director - Liberty Gate, Manchester

“Paul and his team have provided great value and delivered significant cost savings. They have done so whilst demonstrating professionalism, transparency and integrity. I have no hesitancy in recommending CPM to others”

Sebastian Carney – Director, Bridgewater Bank 

After many years of dealing with managing agents, thankfully I came across Casserly Property Management. I was looking for a Company who was driven, motivated and focused on delivering a high standard of service for the residential development where I am Director. Paul Casserly is committed to delivering that service. In today’s world of fast business, it is a pleasure to find a Company that has strong values and an ethical approach. Paul Casserly and his team are delivering that service on a consistent day to day basis, and I look forward to a long association with his Company.

                                          Peter Thompson, Director, Laurieston Court, Cheadle.

I deal with many Managing Agents and I can had on heart tell you Paul Casserly and his team are (by far and away) the best I have come across.
Reasonably priced, rationally minded, friendly, effective and efficient. What more could you want (and yet so many get it so wrong).

Jay Rooney, Director, 37 Cross Street, Manchester

“I can't really speak any more highly of Paul Casserly and his team. They've been a breath of fresh air.  Not only are they cheaper than the previous Managing Agent they're also much better. Casserly Property Management has now, after six months of digging, managed to balance the accounts and sift through the rubbish left behind by previous Managing Agent. I recommend them without reservation.”

Tim Hague, Director 357-361 Deansgate, Manchester

“Having worked with Casserly's for the last couple of years, I have found them to be very approachable and trust the advice and guidance they provide us in helping us to run our management company effectively.  They have helped up save money, provide sound and accurate legal advice and have negotiated better contracts with our suppliers.  I highly recommend them as managing agents.”

Rebecca Payne – Director, Bridgewater Bank 

“May I take this opportunity to say thanks to Casserly Property Management for the work that you have done so far for Liberty Gate.  Things are looking much better around the development and I’m looking forward to the New Year and working at our list of things to do.”

Jonathan Kershaw, Director, Liberty Gate, Hulme

“Casserly Property Management were appointed as managing agent to The Boatyard development in Worsley in March 2016 in response to the very poor service provided by the previous agent. Casserly have proven themselves in a very short timeframe and have not only rectified the problems that existed on handover but have been very proactive in proposing new ideas for the management of the estate and in achieving substantial cost savings. As a Director of the management company I have been working closely with the Casserly team over the last 18 months and they have been thoroughly professional in their work throughout this time. I can highly recommend them to anyone seeking a property management company.”

Robert Taylor, Director, The Boatyard

"A very good and Professional service"

John Lines, Director – Station Mews, Oldham

  "Casserly Property Management are doing an excellent job of putting our property back on track. From having a management company who were at a distance, with very little input, we are now managed by a local company who deliver a hands on and thorough service. They are working through our problems and rectifying them one by one, and are approachable and friendly. Recommended!"

Ann Donaldson, Director - 43 Half Edge Lane, Eccles

"On behalf of all the residents I would like to thank Casserly Property Management for rejuvenating Ellenbrook Court. They are highly responsive and offer a personable approach which is extremely rare in modern times."

 Maureen Sloan, Director - Ellenbrook Court, Worsley

 "Thank you for your expedient and comprehensive replies. I wish all managing agents were the same!"

Karl Post, Conveyancing Manager, Dean Wilson LLP

"Thank you for the Service Charge Accounts for year ending 2016 and the information and details about the Fire Risk Assessment. It was an unusual pleasure to receive a report containing an underspend! Obviously this money will be used towards the cost of the pending roof repairs. I would like to inform you that by comparison with my dealings with other property management companies you are by far the most efficient in regards to sending informative reports and giving landlords advance warnings of pending costs. Many thanks and keep up the good work"

F. Bishop, Leaseholder - Carmel Court, Manchester

"Always good to see a reduction. Thanks again for your support over the past year. It's so nice to have a professional firm in control of matters."

M. Jones, Director - St Pauls House, Oldham

"Many thanks for the part you have played in transforming the Shaw Lodge Apartments. I know it has been a challenge at times but you professionalism and ability to communicate well with both Directors and clients has always ensured that we have had a positive outcome to any problem."

J Liptrot, Director, Shaw Lodge, Rochdale

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