Residential Case Studies

Clients consistently choose us to manage their residential developments because of our transparent, pro-active and highly personalised service. Please view the case studies below which demonstrate the outstanding levels of customer service we offer.

Bridgewater Bank, Manchester

Bridgewater Bank, Manchester
Bridgewater Bank, Manchester

Bridgewater Bank a prestigious development located in the heart of Manchester City Centre. It incorporates 93 apartments and a number of commercial premises.

In 2015 the Directors of Bridgewater Bank were extremely unhappy with the services they were receiving from their managing agent due to the following reasons:-

  • A lack of transparency
  • Increasing costs
  • Poor customer service

After working with Casserly for several months Sebastian Carney – Director, Bridgewater Bank said "Paul and his team have provided great value and delivered significant cost savings. They have done so whilst demonstrating professionalism, transparency and integrity.
I have no hesitancy in recommending CPM to others."

To find out more read the full Bridgewater Bank - Residential Case Study

The Boatyard, Worsley, Manchester

The Boatyard, Worsley
The Boatyard, Worsley

The Boatyard is an executive, 3 phase, waterfront development, built by Bardsley comprising
of 8 apartments and 63 houses located in the heart of Worsley Village, Manchester.

In 2016 following completion of the development Bardsley approached Cassely Property Management to be the managing agent for their development. They and the leaseholders were unhappy with the services they were receiving from the existing managing agent due to the following reasons:-

  • Poor financial management
  • A lack of services being carried out at the site
  • Customer service issues

To find out how Casserly resolved these issues read The Boatyard, Worsley - Residential case study

Cross Street, Manchester

Cross Street, Manchester
Cross Street, Manchester

37 Cross Street is a listed building located at the junction of Cross Street & King Street in Manchester City Centre. The upper three floors were converted into apartments in 2002 with commercial premises on the lower floors.

Several issues existed for the residents at 37 Cross Street including:-

  • The electricity for the commercial area, being charged to them as part of their service charges.
  • Them paying 55% of the upkeep of the commercial area

Resulting in excesive service charges which meant that properties within the buiding were hard to sell. After a detailed review director Paul Casserly negotiated a drop in service charges from £18,000 per anum to ...

To find out more read our case study for Cross Street, Manchester - Residential case study

Ellenbrook Court

Ellenbrook Court
Ellenbrook Court

Ellenbrook Court is an apartment development over three floors located in Worsley, a leafy suburb of Manchester. After the development was completed in 2008 a large Managing Agent was given the responsibility for managing the apartment block.

Over a 3 year period the levels of service provided by the large Managing Agent progressively deteriorated and by early 2011 residents were left facing a number of problems.

In mid 2011 Casserly Property Management were asked by the residents of Ellenbrook Court to intervene in order to rescue an increasingly desperate situation.

To see the problems in full and the solutions that Casserly Property Management provided read Ellenbrook Court - Residential Case Study.

 

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