Casserly Property Management Return To The Office

After over 5 months of remote working we are all delighted to announce we have returned to the office on a phased basis with all staff now working two days in the office and three days remotely. We have certainly picked up some new IT skills and put in many new processes whilst working remotely which will benefit all our clients going forward. We have also proved we really can function without printing so much paper! Looking forward to the new slightly more normal!! 

Whilst the office phone lines remain open as normal we would ask during this period that residents and tenants continue to contact us by raising a request via the home page when you Login to myproperty Portal or by emailing  myproperty@casserlypm.co.uk 

Schools are to continue to contact their dedicated Property Manager by email.

Residents Update – Covid-19

After over 5 months of remote working we are all delighted to announce we have returned to the office on a phased basis with all staff now working two days in the office and three days remotely. Whilst the office phone lines will remain open as normal we would ask during this period that you continue to contact us by raising a request via the home page when you Login to myproperty Portal or by emailing myproperty@casserlypm.co.uk

We would also request that any residents that are self-isolating notify us. When you Login to myproperty Portal please complete the ‘Report Self-Isolation Form’. Alternatively you can email myproperty@casserlypm.co.uk

Our guiding property management body, ARMA, have asked us to record all incidences of self-isolation in the blocks of flats we manage. Our tasks are to ascertain if a resident (leaseholder or sub-tenant) in self-isolation is doing so as a precautionary measure (due to illness) or if they have been tested positive for Covid-19.

We are then expected to follow guidance from Public Health England (PHE) to organise the appropriate cleaning of the common parts which would likely be an ongoing task.

We will then notify all residents, any on-site staff and any visiting contractors of the presence in the block of someone self-isolating for precautionary reasons due to illness/symptoms or that they have been tested positive for Covid-19. Please ensure you have registered with myproperty Portal in order to ensure you receive all email notifications about your development as we are unable to send out letters by post during this period of lockdown.

We remind residents to take extra care in maintaining high standards of hygiene, including hand washing and to limit or avoid touching doors, push plates, handrails, lift buttons etc.

Please note the below link to the stay at home guidance for households with possible coronavirus (COVID-19) infection:

https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance

Stay safe everyone and look after those around you in these unprecedented times.

Commercial Tenants Update – Covid-19

After over 5 months of remote working we are all delighted to announce we have returned to the office on a phased basis with all staff now working two days in the office and three days remotely. Whilst the office phone lines will remain open as normal we would ask during this period that you continue to contact us by raising a request via the home page when you Login to myproperty Portal or by emailing myproperty@casserlypm.co.uk

We would request that you notify us if anyone in your company tested positive for Covid-19 by raising a request via the home page when you Login to myproperty Portal. Alternatively you can email myproperty@casserlypm.co.uk

Should we be notified that anyone from your staff has tested positive for Covid-19 we will then take guidance from Public Health England (PHE) as to the required actions to take with regard to cleaning of the common parts and also endeavour to notify all those working within the building along with any contractors attending the building. Please ensure you have registered with myproperty Portal  in order to ensure you receive all email notifications about your development as we are unable to send out letters by post during this period of lockdown.

We remind all tenants to take extra care in maintaining high standards of hygiene, including hand washing and to limit or avoid touching doors, push plates, handrails, lift buttons etc.

Stay safe everyone and look after those around you in these unprecedented times

Schools Update – Covid-19

After over 5 months of remote working we are all delighted to announce we have returned to the office on a phased basis with all staff now working two days in the office and three days remotely. Whilst the office phone lines will remain open as normal we would ask during this period that you continue to contact your dedicated Property Manager by email.

We would also request that you notify us if anyone in your school has tested positive for Covid-19 along with and actions you have since taken with regards to cleaning of the school building so we can notify any contractors attending the school. 

Stay safe everyone and look after those around you in these unprecedented times.