School Planned Maintenance Service
Explained
You'll find our School Planned Maintenance Service explained in the following video. And if you prefer to read content, rather than watch, the video is transcribed on the page below the video.
Our School Planned Maintenance Service Explained
Video Transcript
Hi, my name is David Loxam and I'm from Casserly Property Management. We specialise in schools' property management, offering a statutory compliance and planned maintenance service level agreement.
The Regulatory Burden
Any type of regulation is a burden - a headache - and statutory compliance is no different. As a school, you need to ensure that your building is safe and compliant.
There are a plethora of regulations that you need to comply with and a lot are open to interpretation, so it's often a job in itself. Our experience in schools is that extra burden of regulation is often placed on the school business manager, with assistance from the site manager and the caretakers.
This becomes a major struggle, and is over and above any day-to-day responsibilities, so even though it's a regulatory burden, it quite easily gets pushed down the pecking order.
Why Choose Casserly Property Management?
We've been running the Diocese of Salford's Property Management Solutions Scheme for their primary and secondary schools since its infancy in 2012. We also work with a wide range of Church of England schools, community schools, academies, cluster groups, and multi-academy trusts. We now have a portfolio, exceeding 100 schools.
Our job is to remove the regulatory burden from the school business manager (or whoever shoulders that responsibility in your school), to give peace of mind to them, the headteacher, and the governors, that their building is safe and compliant at all times.
How Do We Do This?
We would devise a tailor-made service level agreement to meet your specific needs. We split these into three categories:
Firstly, We Have Electrical
This category would include things like your five yearly electrical installation condition report, PAT testing, fire alarm testing and even down to automated doors.
The Second Category Would Be Mechanical
This category would include Boiler servicing, gas safety works, water hygiene and legionella control - even down to your kitchen services.
The Third Category Would Be Anything a Little More General
This includes asbestos management, fire risk assessments, fire extinguishers, even down to tree management surveys.
As you can tell, the list is, pretty extensive (we cover 31 areas of compliance) and many of them would be applicable to your school.
Build Your Service Level Agreement (SLA)
Your SLA works a bit like a shopping list. You can pick and choose which services are applicable to your school and which you would like us to manage on your behalf. Those services would then be individually costed to provide you with a completely bespoke service that works for you and your school.
Each service will have a nominated contractor who we would manage on your behalf, arranging service visits, inspections and/or risk assessments, as and when they were due. The services will always be booked in with you and your school. This means that you wouldn't have contractors simply turning up. We would also deal with the reports following site visits and the invoices.
Your Online Property Portal
Included within our SLA would be access to your own Online Property Portal where all details pertaining to your SLA are stored (check out the video).
This would include your service reports, certifications, any comments from the contractors following their visits, and any applicable remedial quotes following their visits.
We post Health & Safety Guidance, keeping you up to date with statutory information, as well as any news on upcoming maintenance bookings. Once a site visit is booked in with the school, it will go on the portal for your reference.
Our current clients are always telling us that they love the simplicity of our online portal. Having everything online, in one place, is incredibly convenient and it means you don’t have to cope with emails from lots of different companies and you don’t have to find somewhere to store all the details.
A key aspect of your Property Portal is that, once there is an update on the system, you, as a user, would receive an email notification.
Our Objectives
Schools that we work with consistently tell us that we’re far more efficient than any service they've experienced previously, saving them time and energy to focus on what they – and you - do best, inspiring the next generation.
We can also save money. And in the current economic climate this is an incredibly important consideration.
You can benefit from our supplier network and effective tendering process, coupled with our fully tailored approach to ensure your building's maintenance needs are always met.
We also offer peace of mind.
You can expect a fully transparent service with a single point of contact.
If you're happy with a particular contractor currently working within your school, simply let us know and we can bring them in through the SLA and you can continue to use them.
Thank you very much for your time. If you would like any more information, please get in touch using the form below.