At Casserly, we believe in a fresh approach to Property Management, with a focus on exceptional customer service. That’s why we’re proud to be accredited by the following industry bodies who recognise and promote the highest levels of professionalism and service.

ARMA

ARMA is the leading trade association for managing agents in the UK residential leasehold sector. They have been providing advice, training and guidance to members and leaseholders since 1991. Their rigorous accreditation process ensures members comply with over 180 professional standards.

Casserly Property Management is an ARMA member which means we comply with the highest level of professional standards. As an ARMA member we are also audited every three years by the Royal Institute of Chartered Surveyors (RICS).

In addition, we were recently highly commended at the Annual ARMA Q Awards for outstanding customer service.

For more information on ARMA, download the brochure.

IRPM

The Institute of Residential Property Management (IRPM) is a professional organisation whose objective is to promote and stimulate improvements in the technical and general knowledge of individuals engaged in residential property management.

All residential property management staff at Casserly are IRPM members and adhere to its high standards of practice and professionalism.

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