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Commercial Tenants Update – Covid-19

Please note all Casserly Property Management staff are currently working remotely with access to all our necessary systems in order to minimise disruption. Whilst the office phone lines will remain open as normal we would ask during this period that you contact us by raising a request via the home page when you Login to myproperty Portal or by emailing

We do expect some contractors and service providers to reject call outs or have their own delivery issues during this period however we will endeavour to continue to provide all essential services.

We would request that you notify us if anyone in your company tested positive for Covid-19 by raising a request via the home page when you Login to myproperty Portal. Alternatively you can email

Should we be notified that anyone from your staff has tested positive for Covid-19 we will then take guidance from Public Health England (PHE) as to the required actions to take with regard to cleaning of the common parts and also endeavour to notify all those working within the building along with any contractors attending the building. Please ensure you have registered with myproperty Portal  in order to ensure you receive all email notifications about your development as we are unable to send out letters by post during this period of lockdown.

We remind all tenants to take extra care in maintaining high standards of hygiene, including hand washing and to limit or avoid touching doors, push plates, handrails, lift buttons etc.

Stay safe everyone and look after those around you in these unprecedented times.

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